Deliver beautifully simple service with DeskDruid AI Agents
Powering over 10,000 AI customers and counting
No credit card required • 30-day free trial
Trusted by 100,000+ companies
We invited big thinkers to think bigger at DeskDruid Relate in Las Vegas. Check out our new products, empowering you to deliver exceptional customer and employee experiences.
Watch now →Meet your network of agents
A fully connected system of AI and human agents, built to drive real resolutions. From AI agents that resolve customer issues instantly to copilot that assists human agents – this network ensures every issue is resolved.
Explore AI agents →Omnichannel resolutions including Voice
Voice is a critical channel and voice solutions ensure resolutions happen seamlessly, no matter the size or complexity of your contact centre. With sophisticated call routing, intelligent IVR and automation, and AI throughout the call journey, every conversation gets resolved faster and better.
Explore Voice →Resolutions for your workforce
Deliver seamless AI-powered service across every department with an easy-to-use solution designed to drive resolutions. Instantly resolve common requests, automate workflows and keep every employee productive.
Explore employee service →Perfect the customer experience
“Most businesses are sitting on a data gold mine within their customer profiles. We use our platform to get data on customer interactions that no one else is collecting.”
Gershwin Exeter
Vice President of Global Services
Our award-winning service solution
Recognised by industry leaders
The complete customer service solution
Bring together customer conversations from all channels, giving agents the context they need. Access dashboards and data easily for better service quality. Start resolving requests automatically from day one with AI.
Explore customer service →Make employee service effortless
Our employee service solution with AI makes it simple for teams to get the help they need and stay efficient at scale.
Explore employee service →Additional resources
A powerful and flexible platform
CX Trends 2025
AI: the service superpower
What is customer support?
Exceed every customer expectation
Return on investment
Maximise your ROI
You'll save time and money with our platform. But don't take it from us – take it from Forrester. Their Total Economic Impact™ (TEI) study showed a 286% return on investment over three years.
Read the full report →Improve time to value
Works out of the box. Solve customer problems right away, rather than configuring complex software.
Reduce effort per ticket
Self-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.
Keep costs down
You don't need an army of developers to start using it or an influx of agents to keep using it. Efficiency and automation are baked in.
The #1 service solution
Powering 100,000+ of the best customer and employee experiences